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20150410 Leadership Matrix

How to Turn a Reorganization Into a Leadership Disaster

Today’s guest post is by Mike Figliuolo, co-author of Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results (you can get your copy by clicking here). You can learn more about Mike and the book

John  Ray

“Papers please.” A John Ray birthday lesson worth remembering

Brazilian writer Paulo Coelho once said, Everything will be okay in the end. If it isn’t okay, it isn’t the end. It’s become one of my favorite inspirational quotes, for a number of reasons. I’m enamored with the


Lead With A Story

Jamie has depth collaboration

How to never work with strangers again

One of the quickest and effective ways to create caring, productive relationships between employees is also one of the easiest. And it just requires sharing a few stories. The day I learned that lesson was the day I had a long conversation with Jamie Johnson. . . Starting a new job is one of those infrequent occasions where you can remake yourself into a better you. Working with new people who don’t have any preconceived notions about you is a gift of a blank canvass to paint the new you on. [read more]


The jaw-dropping power of telling the customer “no.”

One of the most attention-grabbing and change-producing surprises you can use with your clients might also be the simplest. And it can be delivered with as little as a single word. Consider the following examples from Gary Cofer. Stopping the CEO in his tracks At the time, Gary was executive vice president at dunnhumby USA, an analytics consultancy specializing in retail sales data. In 2010, he was in a meeting with one of his clients. As they were walking out, the CEO asked him what Gary [read more]

Parenting with a Story

Marvin Abrinica

Giving without having: When kindness meets creativity

Giving some of what you have to those less fortunate is one way to think about charity. But what if you don’t have anything? Does that mean you can’t be charitable? Of course not. A beautiful example of that from Marvin Abrinica. When Marvin was growing up in Cleveland, Ohio, his family wasn’t the wealthiest among his friends. But he does remember his mother, Noemi, being very generous to others with one particular thing: food. She threw amazing holiday parties for the other Filipino families [read more]

Don Carter2

“But Jim, I didn’t know I was needy.” Gratefulness precedes graciousness

We’ve all heard “It’s better to give than to receive." But the relationship between giving and receiving is a bit like the relationship between a leader and a follower. Before you can be an effective leader, you have to learn to be a good follower. So it is with giving. You’ll be a more caring, generous, and humble giver once you learn to be a grateful receiver. That’s the hard lesson Don Carter learned one Thanksgiving week several years ago. Getting the call Don had been the pastor at [read more]