What video games taught me about lousy customer service

What video games taught me about lousy customer service

http://traffic.libsyn.com/leadwithastory/LWAS_055.mp3Podcast: Play in new window | Download | EmbedSubscribe: RSShttp://traffic.libsyn.com/leadwithastory/LWAS_055.mp3Podcast (lead-with-a-story-podcast-series): Play in new window | Download | EmbedSubscribe: RSS“Not yet, Dad! I have to get to the next level!” That’s the response I got every time I told my then 12-year-old son, Matthew, it was time to stop playing video games and go to…