You’re a Leader, Not a Comedian — You Can’t Get Away With That

It’s okay to be funny in the office. In fact, I think a sense of humor is critical to success in life and work. But at work, you’re a leader, not a comedian. You don’t have the same latitude as a stand-up comic on stage. And to confuse the two can be costly. To sort through the [read more]

Former Dun & Bradstreet CEO Sara Mathew on Leadership, Integrity, Courage, and Humility

A leader’s skills, character, and values become clear only when they’re tested in challenging times. Those also happen to be when our skills and character are most likely to grow. I recently had a chat with Sara Mathew, former Chair and CEO of Dun & Bradstreet, about a couple of harrowing and humbling experiences that put her leadership to the test, [read more]

How to Earn Trust on Day One

In July of 1999, the New York Times and CBS conducted an interesting survey. They asked, “Of people in general, how many do you think are trustworthy?” The average answer was 30 percent. Then it asked, “Of people you know personally, how many do you think are trustworthy?” The average answer shot up to 70 [read more]

Loyalty and Leadership: An Unholy Alliance

Loyalty is one of those things that sounds like a good idea or an admirable character trait, until you think about what it really means in a real-world situation. One of the creepiest moments in my working career was when my team got a new boss and in our first meeting with her, she looked [read more]

A Leadership Guide to Lying

I once hired a consultant, and the first thing out of his mouth was a lie. Seriously. I brought him in to lead a 3-day long-term strategy session for my business unit. When he kicked off the first day of meetings, he introduced himself and started into a story about an experience he had at the [read more]