What To Do When the Unwritten Rules Rule

Every company has two different sets of rules: the official rules written in the policy manual, and the unspoken rules that everyone actually follows. A classic example is working hours. Company guidelines might say that quitting time is five o’clock. But if everyone else works till six and looks at you funny when you leave [read more]

A dog at the Met? A Creative Way to Live Your Company Values

Sometimes living up to your company’s values requires more than just knowing what the right thing is and wanting to do it. In those cases, a little creativity sometimes helps. Here’s an example that will hopefully give you some ideas for how to respond when you’re in your own pickle of a situation. Martin Nuechtern [read more]

The Most Useless Document at Your Company — The Corporate Values Statement

Every company has them—Corporate Values Statements. Sometimes they’re called Company Values and Principles, or simply What we Believe. But values are only words on a piece of paper until they’re tested. That is, until someone is put in a difficult position of choosing between doing the hard right or the easy wrong. The easy wrong [read more]

A cultural lesson it took an earthquake to learn

At 5:46 A.M. on January 17, 1995, a massive earthquake shook the city of Kobe, Japan, killing over 5,000 people, and leaving 300,000 injured or homeless. Measuring 6.9 on the Richter scale, it was the worst earthquake Japan had experienced in over 70 years. One of the hardest-hit parts of the city was Rokko Island, a manmade [read more]