What printer codes can teach you about leading change

During their monthly meeting, a leadership team was discussing ways to increase compliance with the clean desk policy, starting with a debate over where the biggest violations were. It turned out, most violations were the results of documents left on the printers overnight. The vice presidents and directors took turns offering up ideas. One suggested [read more]

Episode 2: What scares people about change, and how to fix it

The best lesson I ever learned about leading change I learned from two twin 6-year-old boys. And that lesson is this: People aren’t afraid of change. They’re afraid of not being prepared for change. Learn the difference here.