Answer to Narrative #2 (Hewlett Packard Tipping Point)

Let’s review the criteria: There is a time (two years ago), a place (University of Leeds), a main character (Dave Neild), an obstacle (cease and desist orders), a goal (stopping the orders), and events (students sharing files and the university running the TippingPoint test). This has all the indicators of a story. Click here to [read more]

Answer to Narrative #3 (toothbrushes on the Oral Care aisle)

This one is tricky. It’s exactly the kind of narrative professional salespeople use all the time, and they might easily refer to it as a story. But let’s look at the criteria. There are time references to February and Christmas, but most of the text doesn’t involve those times. There is no place mentioned. It’s [read more]

Answer to Narrative #1 (Ultra-White Teeth Whitening)

Let’s walk through all six criteria: There is no time and no place mentioned. There’s also not a clear main character, although “you” is mentioned several times. There does appear to be a main obstacle (yellow teeth and the discomfort of most teeth whitening systems). And there is clearly a goal (whiter teeth). Finally, and most [read more]

A Leadership Guide to Lying

I once hired a consultant, and the first thing out of his mouth was a lie. Seriously. I brought him in to lead a 3-day long-term strategy session for my business unit. When he kicked off the first day of meetings, he introduced himself and started into a story about an experience he had at the [read more]

Sales Story #1: Explaining What You Do, Simply

In an earlier post, I shared an overview of the 25 most useful sales stories that salespeople need. In this episode, I share an example of one of those 25 stories, and talk about how you can craft a similar one for yourself. I’ll discuss each of the other 24 sales stories in separate posts in [read more]

13 Rules for Being a Grown-up on Facebook

Contrary to conventional wisdom, it is possible to have intellectual, adult conversations on Facebook. In fact, I think it’s imperative that we do. Because while social media has reunited old friendships and provides a seemingly limitless variety of amusement, it’s also been used to spread conspiracy theories and fake news like wildfire through partisan echo [read more]

“Silence, please. My king is coming.”

There’s a difference between respect and reverence. Showing respect involves being considerate and tolerant of other people. In short, treating other people the way you would want to be treated. But reverence is another thing entirely. Reverence is “a feeling of profound awe and respect and often love.” So while most well-mannered people display respect [read more]

A dog at the Met? A Creative Way to Live Your Company Values

Sometimes living up to your company’s values requires more than just knowing what the right thing is and wanting to do it. In those cases, a little creativity sometimes helps. Here’s an example that will hopefully give you some ideas for how to respond when you’re in your own pickle of a situation. Martin Nuechtern [read more]

Dealstorming with Former Yahoo! Chief Solutions Officer, Tim Sanders

My guest this week is Tim Sanders. He’s the former chief solutions officer at Yahoo! and a New York Times bestselling author. He’s also a cofounder of the research consultancy Deeper Media, Inc. and a top-rated speaker. He joined me on my podcast this week to talk about his new book, Dealstorming: The Secret Weapon that [read more]

The Phone Call My Parents Never Return

The Phone Message I call my parents on my birthday.  I have done this for the past 30 years.  I am their only child. Not surprisingly, they do not answer.  I leave a lengthy message sharing all that has happened with me and my family.  I ask them to return my call.   They never have. [read more]